Terms of Use

1. Acceptance of terms

By accessing or using avaralandscaping.com, our customer or employee portal, online estimators, forms, or any related services (collectively, the “Services”), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, and able to enter a binding contract to use the Services or to request work on a property. By using the Services you represent that you meet these requirements and, if requesting service, that you own the property or are authorized to act on the owner’s behalf.

3. Intellectual property

All content on the site — including text, photography, project galleries, designs, drawings, video, logos, and the Avara name and trade dress — is owned by Avara Landscaping & Property Care or its licensors and is protected by Canadian and international copyright and trademark law. You may view and print pages for personal, non-commercial use. You may not reproduce, republish, scrape, train AI models on, or commercially exploit our content without our prior written permission.

4. Acceptable use

You agree not to:

• Use the Services for any unlawful, fraudulent, or harmful purpose.
• Submit false, misleading, or another person’s information through any form.
• Interfere with, probe, or attempt to gain unauthorized access to the site, portal, or any underlying systems.
• Upload viruses, malware, or any code intended to disrupt the Services.
• Use automated tools to scrape, copy, or harvest data, content, or pricing.
• Reverse engineer or attempt to extract the source of any portion of the Services.

5. Accounts & portal access

Access to the customer or employee portal is granted to active clients, approved candidates, and authorized staff. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us immediately at info@avaralandscaping.com if you suspect unauthorized use. We may suspend or terminate access for misuse, inactivity, or breach of these Terms.

6. User submissions

When you submit information, photos, site notes, or feedback through our forms or portal, you grant Avara a non-exclusive, royalty-free licence to use that material to provide the Services, prepare estimates, perform work, and improve our offering. You confirm you have the right to share anything you submit, including any property images.

7. Quotes, estimates & tools

Online estimators, ballpark calculators, tier pricing, and material calculators are provided as planning aids based on typical projects. They do not constitute a binding offer. Final pricing, scope, and terms are confirmed in a written quote or work order after on-site assessment and may vary based on site conditions, access, utilities, materials availability, design revisions, and applicable taxes.

8. Service availability

Service availability, scheduling, and response time depend on season, crew capacity, weather, snow events, and location. We dispatch primarily in Medicine Hat and surrounding southern Alberta communities; service in outlying areas is quoted case-by-case and subject to travel charges.

9. Payment, deposits & cancellation

Specific payment terms, deposit requirements, change-order procedures, cancellation windows, warranty terms, and snow-route triggers are set out in the signed quote, contract, or service agreement for your project and govern in the event of any conflict with these Terms. GST is added where applicable.

10. Third-party links & tools

The Services may link to third-party sites or embed third-party tools (for example payment processors, mapping, scheduling, or financing partners). We are not responsible for the content, policies, or practices of those third parties. Your use of them is governed by their own terms.

10a. Communication consent (text, email & phone)

By submitting your name and contact information through any Avara form — including the master intake / qualifier, residential weed control request, residential irrigation request, schedule a service request, or book a free consultation form — you expressly consent to Avara Landscaping & Property Care contacting you about your inquiry, quote, project, scheduling, service updates, follow-ups, and related transactional matters by:

• Phone call to any number you provide;
• SMS or text message to any mobile number you provide; and
• Email to any address you provide.

Consent to text messages and calls is not a condition of purchase. Message frequency varies based on your request and project stage. Standard message and data rates may apply. You can opt out of text messages at any time by replying STOP to any text from us, opt out of marketing email by clicking unsubscribe in any email, or ask us to stop calling by emailing info@avaralandscaping.com. Opting out of marketing does not stop transactional messages tied to an active quote, project, or service agreement. We do not share your phone or email with third parties for their own marketing.

11. Disclaimer of warranties

The Services and all content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or secure. Workmanship warranties for completed projects, where offered, are described in your written agreement and not on this website.

12. Limitation of liability

To the maximum extent permitted by law, Avara, its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Services or reliance on any information on this site, even if advised of the possibility of such damages. Where liability cannot be excluded, our total aggregate liability for claims relating to the Services is limited to CAD $100, except as required by applicable consumer protection law.

13. Indemnification

You agree to defend, indemnify, and hold harmless Avara from any claims, damages, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the Services, your submitted content, or your violation of any law or third-party right.

14. Governing law & jurisdiction

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts located in Medicine Hat or Lethbridge, Alberta, for any dispute that is not otherwise resolved, subject to your statutory consumer rights.

15. Changes to these terms

We may update these Terms from time to time. The current version is always posted on this page with the “Last updated” date below. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

16. Severability & entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. These Terms, together with our Privacy Policy and any signed service agreement, are the entire agreement between you and Avara regarding use of the Services.

17. Contact

Avara Landscaping & Property Care
1702 10th Ave SW, Medicine Hat, AB T1A 7T9
587.289.3478 · info@avaralandscaping.com